Mello for Business

Stop paying the per-seat SaaS tax.

One workspace for your whole team. Unlimited seats, shared AI agents, voice scheduling, and integrated workflows — all included, even on the free plan. Pay for compute credits, not headcount.

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Your whole company, one workspace

Bring teams, projects, and knowledge together under a single organization. No silos, no switching between apps, no surprise bills as you grow.

AI agents that scale your team

Deploy shared agents to handle research, scheduling, reporting, and operations. Increase output without adding headcount or complexity.

Voice agents for customers and ops

Automate calls, bookings, and support workflows with natural-sounding AI voice agents that integrate with your data and existing tools.

Structure your company in one place.

Create an organization that houses every team, project, and resource. Everyone works from the same source of truth, with no per-seat fees or hidden costs as you scale.

Unlimited seats

Add everyone on your team without watching the bill grow.

Company directory

Find people, roles, and contact info across the organization.

Departments & teams

Group people by function, project, or location.

Shared workspaces

Give every team a dedicated place to work and collaborate.

Admin dashboard

Manage users, settings, and usage from a central view.

Custom domains

Brand your workspace with your own domain.

Spaces for every team, project, or client.

Create focused groups that keep conversations, files, tasks, and schedules organized. Public or private, internal or external — you control who sees what.

Project groups

Keep each project's work, decisions, and updates together.

Private groups

Restrict access to sensitive discussions and materials.

Public groups

Share information openly across the organization.

Client portals

Invite external partners into controlled, branded spaces.

Group calendars

Coordinate deadlines, events, and milestones per group.

Announcements

Broadcast updates to the right audiences.

Talk where the work happens.

Replace scattered email threads and chat apps with organized business communication. Messages stay tied to projects, decisions stay documented, and nothing gets lost.

Team chat

Have real-time conversations in dedicated group channels.

Video calls

Start face-to-face meetings without leaving Mello.

Direct messages

Chat privately with any teammate or guest.

Broadcasts

Send company-wide or group-specific announcements.

Threaded discussions

Keep conversations organized around specific topics.

Unified inbox

See mentions, invites, and updates in one place.

AI agents that work for your business.

Deploy shared AI agents across your organization to handle research, operations, sales, and support. They learn your data, follow your workflows, and free your team to focus on higher-value work.

Shared agents

Give every team access to the same capable assistants.

Research agents

Gather information, analyze data, and compile reports.

Operations agents

Automate scheduling, reminders, and routine tasks.

Sales agents

Qualify leads, draft outreach, and update pipelines.

Custom agent builder

Create agents tailored to your specific workflows.

Agent analytics

Monitor what your agents are doing and how they perform.

Answer calls with AI voice agents.

Handle inbound calls, schedule appointments, and resolve common support requests with natural-sounding voice agents. Available 24/7, integrated with your data, and trained on your business.

Inbound call handling

Let AI answer common questions and route complex calls.

Appointment scheduling

Book meetings and calls automatically over the phone.

Customer support

Resolve routine issues without pulling in your team.

Lead qualification

Screen prospects and capture key details before handoff.

Voice notifications

Deliver reminders, confirmations, and alerts by phone.

Call summaries

Get transcripts and action items after every call.

A company brain that never forgets.

Capture documentation, decisions, and processes in a searchable knowledge base. Onboard new hires faster, preserve institutional knowledge, and make information accessible to everyone who needs it.

Wiki & docs

Write and organize long-form documentation.

Searchable knowledge base

Find answers across docs, notes, and conversations.

Decision logs

Record why decisions were made and who made them.

SOPs & playbooks

Document repeatable processes your team can follow.

Onboarding guides

Get new team members up to speed faster.

AI summaries

Turn long docs and threads into concise overviews.

Control access without slowing anyone down.

Define who can see, edit, and manage content across your organization. Granular permissions keep sensitive information secure while giving teams the freedom to move fast.

Custom roles

Create roles that match your team's structure.

Granular permissions

Set access at the workspace, group, or content level.

Admin controls

Manage users, groups, and security settings centrally.

Guest access

Invite contractors and clients with limited permissions.

Content visibility

Choose what is public, group-only, or private.

Audit logs

Track changes, access, and activity across the organization.

Common questions about Mello for Business

Yes. Every business feature — organizations, groups, agents, voice agents, knowledge management, and roles & permissions — is available on every account, including the free plan. You only pay for compute credits when you use AI agents and voice features.

That is correct. Mello does not charge per user. You can invite your entire team, company, or community without worrying about headcount costs. Billing is based on compute credits for AI and voice usage, not seats.

Mello for Business is the same all-in-one workspace with additional organization-wide features. It gives you a company structure, team groups, business communication, shared AI agents, voice agents, knowledge management, and granular permissions — all in one place.

Mello gives you custom roles, granular permissions, admin controls, guest access, content visibility settings, and audit logs. You can control who sees and edits what at the organization, group, or individual content level.