You can try Mello free for 14 days with full access to all Pro features. No credit card required. At the end of your trial you can choose a plan that fits your needs.

Yes. You can upgrade, downgrade, or cancel your plan at any time from your account settings. Changes take effect at the start of your next billing cycle.

We accept all major credit and debit cards, Apple Pay, Google Pay, and wire transfer for annual enterprise plans.

Yes. Annual plans save you 20% compared to monthly billing. You can switch to annual from your account settings at any time.

After signing up you'll be guided through a short onboarding flow. You can also create additional workspaces from the settings menu at any time.

Yes. Open your workspace settings, enter their email addresses, and send invites. You can assign member or admin roles during the invite process.

Mello integrates with Slack, Google Calendar, Notion, GitHub, Linear, Zapier, and more. We're adding new integrations regularly.

Yes. Mello is available on iOS and Android. You can download it from the App Store or Google Play. Your data syncs automatically across all devices.

We support one-click imports from Notion, Evernote, Asana, and Trello. Go to Settings, then Import, and follow the step-by-step wizard.

Mello uses semantic search powered by embeddings to understand the meaning behind your query, not just keyword matching. Results are ranked by relevance and surfaced instantly.

No. Your data is never used to train any AI models. Our AI features run on infrastructure dedicated to Mello and your content stays private.

AI search, smart summaries, auto-tagging, and writing assistance are included on all plans. Advanced features like workflow automation are available on Pro and Team plans.

All data is encrypted in transit with TLS 1.3 and at rest with AES-256. We follow industry-standard security practices and conduct regular third-party audits.

Yes. Mello is fully GDPR compliant. We offer a Data Processing Agreement, support data export and deletion requests, and host European user data in EU-based data centers.

Yes. Two-factor authentication is available for all accounts. You can enable it from your security settings using an authenticator app or SMS.

Data is hosted in AWS data centers in the US and EU. You can choose your region during signup. All data is backed up daily with point-in-time recovery.

You can reach us through the in-app chat widget, email support at support@mello.ai, or browse our help center for guides and tutorials.

We maintain 99.9% uptime backed by a Service Level Agreement. Real-time status is available at status.mello.ai.

Yes. Our REST API lets you create, read, update, and delete workspace data programmatically. Full documentation is available at docs.mello.ai/api.

Yes. SAML-based single sign-on is available on Team and Enterprise plans. We support Okta, Azure AD, Google Workspace, and other major identity providers.